Return Policy
Thank you for shopping at Mary Posa Boutique! We want you to be fully satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help. If you have any questions on how to return your item to us, please contact us at maryposa_boutique@yahoo.com. We are always happy to help!
Please note that for online purchases, items are eligible for STORE CREDIT ONLY if returned within 14 business days of receiving your order. After this time frame, your item will not be eligible for return.
Returns:
To be eligible for a store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging with ALL TAGS attached. We do not accept any returns with makeup, deodorant stains, dog hair, perfume, cigarette smell, or stains of any kind.
Refunds:
We do not offer refunds for online purchases. Instead, we offer store credit that can be used for future purchases. Store credit will be applied once we receive the returned item.
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your credit.
Exchanges:
Exchanges will be sent once we have received the original item in proper condition. If the exchange is sent before we receive the original item, the original item must be shipped within 7 days. Failure to do so will result in charges for both items being applied to the card on file.